Theadora Customs LLC ("Theadora Customs," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, theadoracustoms.com (the "Site"), how we use it, and the choices you have. By using the Site or submitting a form, you agree to the practices described here.
Information We Collect
Information You Provide
When you submit our contact/estimate form or careers application, we collect the information you choose to give us, which may include:
- Your name and contact details (email address, phone number);
- Project details such as location, approximate budget, and a description of your project or vision;
- For job applicants: position of interest, links to a resume, portfolio, or professional profiles, and any information you include in your message.
Information Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including:
- Device and browser type, operating system, and screen size;
- Pages viewed, time spent, referring website, and general interactions;
- Approximate geographic location derived from your IP address (we do not collect precise GPS location).
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, prepare estimates, and communicate with you about projects or job opportunities;
- Operate, maintain, and improve the Site and our services;
- Understand how visitors use the Site through aggregated analytics;
- Protect the Site against spam, fraud, and abuse;
- Comply with legal obligations and enforce our terms.
We do not sell your personal information.
Cookies & Analytics
We use Google Analytics (GA4) to understand site traffic and usage in aggregate. Google Analytics sets cookies and processes data such as your IP address and on-site activity. This helps us see how many people visit and which pages are popular — it does not tell us your identity.
You can control or disable cookies in your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Learn more at Google’s Privacy Policy.
Third-Party Services
We rely on trusted third parties to operate the Site. When you interact with these features, your information is processed according to their privacy policies:
- Netlify — hosts the Site and processes and delivers form submissions to us by email. See the Netlify Privacy Policy.
- Google reCAPTCHA — protects our forms from spam and abuse and may collect data to verify you are human. Its use is subject to the Google Privacy Policy and Terms of Service.
- Google Analytics — provides website usage analytics, as described above.
- Web hosting — our hosting provider may log standard technical data (such as IP addresses) for security and performance.
How We Share Information
We share personal information only as needed to operate our business — for example, with the service providers listed above, or when required by law, legal process, or to protect our rights, safety, and property. We do not sell or rent your personal information to third parties for their marketing.
Data Retention
We retain the information you submit for as long as necessary to respond to your inquiry, fulfill the purposes described in this policy, and comply with our legal obligations. You may request that we delete your information (see "Your Choices & Rights").
Data Security
We take reasonable measures to protect the information submitted through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices & Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it, and to opt out of certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law.
- You can opt out of analytics cookies as described in "Cookies & Analytics."
- You can ask us to delete the information you submitted through a form.
- You can unsubscribe from any non-essential communications at any time.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or your information, contact us:
- Theadora Customs LLC — Denver, CO
- Email: sales@theadoracustoms.com
- Phone: (720) 581-7072